Envoy

Envoy is a Shopify app that automatically generates professional, compliant invoices for your orders. It handles everything from tax calculations to multi-currency formatting, so you can focus on running your store while Envoy takes care of your invoicing needs.

Getting started is simple. Install Envoy from the Shopify App Store, follow the setup assistant to configure your invoice layout, branding, and tax settings. Envoy will begin generating invoices automatically for new orders. The entire process takes just a few minutes.

Envoy offers transparent pricing with no hidden fees. You can view the latest pricing details on the Envoy listing in the Shopify App Store. All features are included in every plan with no upsells or paywalled functionality.

Envoy listens for order events from Shopify using webhooks. When a new order is placed, Envoy automatically generates an invoice based on your configured template and settings. The invoice is created in real time and is available for review in your dashboard immediately.

Yes! Envoy comes with a powerful editor that lets you add logos, adjust layouts, and choose colors and fonts that align with your brand identity. You can include custom notes, payment terms, or legal text. Your invoices will look professional and consistent with your store's style.

The invoice editor allows you to add, remove, and rearrange fields on your invoices. You can include additional data fields such as purchase order numbers, custom notes, or specific tax identifiers. This flexibility ensures your invoices meet your accounting requirements.

Envoy provides options for making invoices available to customers. You can configure how invoices are delivered or made accessible, ensuring your customers can easily retrieve their invoice documents when needed.

Envoy automatically stays up to date with the latest regulations of your country. The compliance engine helps reduce errors and ensures your invoices meet accounting and tax standards. Envoy proactively tracks regulatory changes so you don't have to worry about falling behind on compliance requirements.

Yes. Envoy respects the tax exemption settings configured in Shopify. If a customer is marked as tax-exempt in your store, Envoy will generate invoices that correctly reflect the exemption status without requiring any manual adjustments.

Envoy continuously monitors regulatory changes and updates its compliance rules automatically. When new tax laws or invoicing requirements are introduced, Envoy adapts so your invoices remain compliant. You receive proactive notifications about any significant changes that may affect your business.

Absolutely. Envoy works seamlessly with Shopify's multi-currency features. Invoices are generated in the currency used for the transaction, with accurate formatting and conversion details. This makes it ideal for stores serving international customers.

Yes. Envoy supports multi-language invoicing. You can issue invoices in your customer's preferred language, making it perfect for international businesses. The language settings integrate with Shopify's localization features.

Envoy is built with reliability in mind. It uses distributed backup systems and emergency override mechanisms to ensure no invoice is missed. If a webhook fails to deliver, Envoy has fallback processes that detect the gap and generate the invoice anyway, so your invoicing remains uninterrupted.

Envoy is designed for always-on delivery. Invoices are generated in real time with automatic retry mechanisms in place. The system is architectured to be fail-proof, ensuring your invoices are always created and delivered on time regardless of temporary service interruptions.

Envoy provides complete transparency through its operational logging. You can view audit trails for every invoice generated, timeline views of invoice creation and delivery events, and status updates with error details if any issues occur. This visibility helps you stay informed and quickly troubleshoot any concerns.

Envoy supports flexible integrations to fit your workflow. You can export invoices in accountant-friendly formats and use the Integration Builder to connect with your existing tools. This ensures Envoy fits seamlessly into your business operations.

Yes. Envoy is compatible with Shopify POS and the Shopify mobile apps. Orders placed through these channels are handled the same way as online orders, with invoices generated automatically based on your settings.

Yes. Envoy supports multi-store usage. Each store's data is completely separate, so one store cannot see another store's invoices or settings. Install Envoy on each store individually, and each will have its own independent configuration and invoice history.

You can uninstall Envoy at any time from your Shopify admin panel under Apps. After uninstallation, your data is retained for 30 days in case you decide to reinstall. After 30 days, all data is permanently deleted in accordance with our privacy policy.

If invoices are not being generated, check the operational log in your Envoy dashboard for any error messages. Ensure the app is still installed and has the necessary permissions. Verify that your invoice settings are properly configured and try placing a test order. If the problem continues, contact our support team and we'll help resolve it quickly.

You can reach our support team using the contact form below on this page, by emailing us at info@meetenvoy.com, or through the in-app support center within Envoy. We provide proactive support and often alert you before you even notice an issue.